What do You Need to Know About GDPR When Creating an App?
Broadly speaking, GDPR aims to make companies more accountable for users’ personal data and how it is used. GDPR requires privacy by design and also puts the responsibility of data protection on organisations instead of individuals.
If you are an app developer, here’s the essential things you need to know in order to meet GDPR compliance.
1. Consent should be explicit
According to GDPR, privacy should be the default. Consent cannot be assumed, which means if a user hasn’t taken any action, you cannot use their personal data. GDPR also requires that businesses ask for consent explicitly through simple-worded requests.
Users also have the right to revoke access to their personal data and reserve the right to be forgotten.
Important considerations for app developers: Since explicit consent is so important, make sure easy user-business communication is built-in. Allow users to change privacy settings easily. Do not bombard them with data-access requests the first time their open your app. Instead, request access at relevant points in the user journey. For instance, if you are a food delivery app, request access to their phone location when are about to order food.
In addition, your app should also have a built-in feature that allows users to delete their account permanently and erase their digital history.
2. Privacy by Design
According to GDPR, privacy should be a proactive measure for every business. Even before you start developing your app, you need to think about all of the different types of personal information you will be collecting for a seamless user experience. Keep in mind that according to GDPR, you can only collect data that is absolutely crucial for the functionality of your app.
Important considerations for app developers: Keep your encryption game strong. Make sure you have proper data handling procedures put in place before you begin any project. Access to sensitive data must be given to a select few within your team, again only if crucial.
3. Transparency and Clarity
4. Data Collection and Logging
According to GDPR, businesses are required to log every kind of data they are collecting. They also need to justify their reasons for collecting this personal information and outline how they intend to use it. Comprehensive documentation of your data usage practices is an important tenet of GDPR.
Important considerations for app developers: If you are a small app developer who is short on supplies, tools and resources, you might want to hire a third-party vendor for documenting your data usage practices. The third-party vendors you hire should also be GDPR compliant and they should have strong encryption strategies set in place.